Privacy Policy

Personal Data We Process

Alphas Traders processes your personal data because you use our services or provide it yourself. Here’s what we might collect:

• Your first and last name
• Phone number
• Email address
• Details about your activities on our website
• Information about your browsing across different websites (because we might be part of an advertising network)
• Type of internet browser and device you use

Special and/or Sensitive Personal Data

Our website is not meant for visitors under 16 unless they have permission from a parent or guardian. Since we can’t verify ages, we suggest parents monitor their children’s online activities to prevent unauthorized data collection. If you think we’ve collected data from a minor without permission, please contact us at contact@alphastraders.com, and we’ll delete it.

Why and How We Use Your Data

We use your personal data for:

• Sending newsletters or advertising materials
• Contacting you by phone or email as needed for our services
• Informing you about changes to our services or products

Automated Decision-Making

We do not make decisions that affect you significantly based solely on automated processes (i.e., decisions made by computer programs without human involvement).

Data Retention

We keep your personal data only as long as necessary. We store personal data, including name, address, and other details, for up to 2 years.

Sharing Your Data

We only share your data with third parties when necessary to fulfill our agreements with you or to meet legal requirements.

Cookies and Similar Technologies

We use technical and functional cookies, and analytical cookies that do not invade your privacy. Cookies are small files placed on your device to help our website work better and remember your preferences. You can choose to block cookies or delete them through your browser settings.

Accessing, Modifying, or Deleting Your Data

You can view, correct, or delete your personal data. You also have the right to withdraw your consent or object to how we process your data. You can request to have your data sent to you or another organization.

To make such requests, email us at contact@alphastraders.com. For verification, include a copy of your ID with sensitive information like your photo, MRZ, passport number, and citizen service number (BSN) blacked out to protect your privacy. We’ll respond as soon as possible.

Protecting Your Data

We take your data protection seriously and have measures in place to prevent misuse, loss, unauthorized access, or changes. If you believe your data is not secure or if there’s any abuse, contact our customer service or email us at contact@alphastraders.com.